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Template
Week 11
Workflow mapping template
Map a task before automating it, so you automate the right thing.
Steps
- Write every step of the task as it happens today.
- Mark each step: repeat (same every time) or judgement (needs thinking).
- Note the time each step takes and how often it happens.
- Automate repeat steps first; let AI assist with judgement steps.
- Keep a human check before anything goes to a customer.
Format per step
- Trigger → Action → Tool → Output → Who checks it.